CtrlSend is a mobile money service that gives users complete control over sent funds, stopping fraud, misuse and accidental transfers.
We Help Align Usage With Intent
CtrlSend is a mobile money service that gives users complete control over sent funds, stopping fraud, misuse and accidental transfers.
We Help Align Usage With Intent
CtrlSend is a mobile money service that gives users complete control over sent funds, stopping fraud, misuse and accidental transfers.
We Help Align Usage With Intent
1.
Emergence of Mobile money and its hidden threat
The emergence and popularization of mobile money banking in Kenya has been a revolution. But with this convenience came a hidden threat: fraud and misuse. Unfortunately, fraudsters have adapted to exploit vulnerabilities in mobile money customers. One of the biggest drawbacks of traditional mobile money services is the lack of post-transaction control. When are you likely to notice that you've been scammed or a victim of civil fraud – before or after the transaction is complete?
2.
The Costly Consequences of Typos and Mishaps: Why Accidental Mobile Money Transfers Hurt
Imagine this: you're rushing to send some money to a friend in need, fingers flying across your phone. One misplaced keystroke, and bam! The money lands in the wrong account. It's a scenario many Kenyans using mobile money unfortunately have to experience. What if there was a method to receive your money back without having to worry about the recipient squandering it or failing to return it?
3.
The Unspoken Crisis: Mobile Money Misuse by Trusted Contacts
Beyond the financial burden, misuse of sent funds by trusted contacts can be emotionally shattering. Feelings of betrayal, anger, and helplessness can arise, damaging relationships and eroding trust. All this is attributed to due to the lack of post transaction control in mobile money services.
The new normal
ISSUES BROUGHT BY LACK OF POST-TRANSACTION-CONTROL
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Challenges and Risks in Mobile Money Services caused by lack of post transaction control.
While mobile money services fast and easy, the apps can have serious drawbacks. Users can lose money if they accidentally pay the wrong person, mis-type a dollar amount or succumb to a fraud or a scam that tricked them into making a payment or transfer. About a quarter of bank customers in an October survey by J.D. Power said they or a close relative had experienced fraud via a peer-to-peer service. And according to Consumer Reports, 12 percent of frequent payment app users reported sending money to the wrong person.
Users are mostly on their own in those situations because payment apps fall into a regulatory “gray area” and lack the robust loss protections. By Ann Carns, The NewYork Times.
Challenges and Risks in Mobile Money Services caused by lack of post transaction control.
While mobile money services fast and easy, the apps can have serious drawbacks. Users can lose money if they accidentally pay the wrong person, mis-type a dollar amount or succumb to a fraud or a scam that tricked them into making a payment or transfer. About a quarter of bank customers in an October survey by J.D. Power said they or a close relative had experienced fraud via a peer-to-peer service. And according to Consumer Reports, 12 percent of frequent payment app users reported sending money to the wrong person.
Users are mostly on their own in those situations because payment apps fall into a regulatory “gray area” and lack the robust loss protections. By Ann Carns, The NewYork Times.
Challenges and Risks in Mobile Money Services caused by lack of post transaction control.
While mobile money services fast and easy, the apps can have serious drawbacks. Users can lose money if they accidentally pay the wrong person, mis-type a dollar amount or succumb to a fraud or a scam that tricked them into making a payment or transfer. About a quarter of bank customers in an October survey by J.D. Power said they or a close relative had experienced fraud via a peer-to-peer service. And according to Consumer Reports, 12 percent of frequent payment app users reported sending money to the wrong person.
Users are mostly on their own in those situations because payment apps fall into a regulatory “gray area” and lack the robust loss protections. By Ann Carns, The NewYork Times.
THE TEAM
At CtrlSend, our strength lies in our diverse and talented team. Meet the creative minds behind our success, each bringing unique skills and perspectives to redefine mobile money.
FAQs
Q1
Can I add multiple users in my wallet?
Yes! You can grant access to several individuals, ensuring they only have access to the designated funds and spending limits you set
Q1
Can I add multiple users in my wallet?
Yes! You can grant access to several individuals, ensuring they only have access to the designated funds and spending limits you set
Q1
Can I add multiple users in my wallet?
Yes! You can grant access to several individuals, ensuring they only have access to the designated funds and spending limits you set
Q2
Is CtrlSend free to use?
We believe fair financial services should be accessible to everyone. While we have minimal transaction fees, they are significantly lower than traditional money transfer services.
Q2
Is CtrlSend free to use?
We believe fair financial services should be accessible to everyone. While we have minimal transaction fees, they are significantly lower than traditional money transfer services.
Q2
Is CtrlSend free to use?
We believe fair financial services should be accessible to everyone. While we have minimal transaction fees, they are significantly lower than traditional money transfer services.
Q3
Can I use CtrlSend to send/recieve money without conditions?
Absolutely! CtrlSend offers both conditional and standard transfers. However, CtrlSend's unique power lies in the Wallet access feature to give you that much needed control
Q3
Can I use CtrlSend to send/recieve money without conditions?
Absolutely! CtrlSend offers both conditional and standard transfers. However, CtrlSend's unique power lies in the Wallet access feature to give you that much needed control
Q3
Can I use CtrlSend to send/recieve money without conditions?
Absolutely! CtrlSend offers both conditional and standard transfers. However, CtrlSend's unique power lies in the Wallet access feature to give you that much needed control
Q4
What devices and platforms is CtrlSend supported on?
Currently, CtrlSend is available on Android and iOS smartphones through our user-friendly app. We're actively developing a web platform for additional accessibility.
Q4
What devices and platforms is CtrlSend supported on?
Currently, CtrlSend is available on Android and iOS smartphones through our user-friendly app. We're actively developing a web platform for additional accessibility.
Q4
What devices and platforms is CtrlSend supported on?
Currently, CtrlSend is available on Android and iOS smartphones through our user-friendly app. We're actively developing a web platform for additional accessibility.